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March 6, 2026

Customer Service & Support

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Inmatec Overview

Inmatec is driven by a team of skilled Bahraini professionals and a proactive, self-motivated management group. Our well-trained sales and customer service teams foster strong personal relationships and seamless communication with manufacturers, suppliers, partners, and customers alike. This close collaboration ensures easy access to information, dependable technical support, responsive customer service, and sustained business growth.

 

Commitment to the HORECA Industry

Understanding the demanding nature of the HORECA industry and the need for uninterrupted operations, Inmatec has structured its office and maintenance service hours to align with our clients’ schedules. Our Technical Support Team operates seven days a week—including weekends and public holidays—with emergency services available beyond standard working hours, ensuring smooth and continuous operations for our customers.

 

Customer Satisfaction

At Inmatec, our growth and success are built upon one core principle: customer satisfaction. We value long-term partnerships and strive to exceed expectations in every project. Among our many satisfied clients are some of the world’s largest restaurant chains, operating across Bahrain and beyond.

 

Service & Replacement Parts

We maintain a comprehensive inventory of genuine replacement parts valued at over USD 500,000, covering all brands we supply and support. Our management firmly believes that exceptional customer service extends far beyond sales—it includes prompt, reliable maintenance and repair. With our well-trained technicians and a ready stock of authentic spare parts, we ensure minimal downtime and optimal performance of our customers’ equipment.

 

Awards & Recognition

For over 20 years, Inmatec has been consistently recognized by American and European suppliers for our excellence in sales and service performance.

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About

Established in 1991 in Bahrain Inmatec W.L.L. is a trusted provider of Commercial Kitchen Equipment and Maintenance Services

Office & Showroom

Tubli Plaza Building
Jid Ali Road
Showroom # 89A, Road 11, Blk. 711
Manama, Kingdom of Bahrain

Contacts

Bahrain : (+973) 1721 4545
Mobile : (+973) 3306 8882
Mobile : (+973) 3966 8882
Dubai : (+971) 50 3497757
Qatar : (+974) 3133 9499

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